Good to know before requesting

Does a request commit me to buying?

No. We first check the item and send a quote. An order starts only after you approve the quote and payment is confirmed.

Can I request any Korean product?

You can ask, but some products are restricted, regulated, fragile or impractical to ship. We confirm acceptance case by case.

Can you sell Korean cosmetics?

Cosmetic requests require an availability and Malaysia regulatory check. We do not mark an item as accepted for sale until that review is complete.

Are tax and duties included?

Your quote explains what is included and identifies estimates or charges that may depend on Malaysian customs treatment. Final acceptance happens only after you review it.

How long does delivery take?

Timing depends on Korean domestic delivery, consolidation and the selected international service. We provide an estimate before payment and tracking after dispatch.

What if an item is sold out?

We will not substitute without asking. You can wait, choose an alternative, or cancel the request before purchase.

SEND A REQUEST

Send us the product. We’ll do the searching.

A product name is enough. Add a photo or link if you have one, and leave any contact method that feels comfortable. We will only reply about this request—there is no pressure to buy.